At Bulk Buys, we ship Australia-wide and strive to provide a high-quality service for all our customers. We use a number of third-party providers to deliver our freight. Most commonly, our orders get sent via Couriers Please, Startrack, Fastway, Hunter Express or TNT. We also ship directly from our manufacturers and distribution centres around Australia. You can learn more by visiting our Shipping policy page.
Bulk Buys may accept returns for any unopened, unused products within 14 days from the invoice date. It is important that all original packaging is included to qualify for a refund. Some items do not qualify for refunds (unless defective/damaged/wrongly sent). These include food and beverages, medicines, face masks and custom orders (including large volume, specially priced quoted orders). Further, some special order items are not returnable. For full details please view our Return and replacement policy page.